Print Español

A Dealership FOR The People

 A Dealership For The People

Car Buyer's Bill of Rights

Buying a car can make some people nervous.  It's scary out there. That's why I created my Car Buyer's Bill of Rights. When you buy a car from Napa Chrysler Jeep Dodge Ram Volvo Kia it's a whole different world than when you buy somewhere else.

Shopping at my store is fun and worry free because when you're here, you're entitled to some exclusive benefits you won't find anywhere else.

Here's what you get when you drive home a nicer, newer vehicle from Napa Chrysler Jeep Dodge Ram Volvo Kia:

1.      You Have The Right To A No Bully Car Buying Experience:  Napa Chrysler Jeep Dodge Ram Volvo Kia is a "Fear-Free" Zone.  There's no need to be stressed out or worried about getting a good deal or about the car buying process.  In fact at Napa Chrysler Jeep Dodge Ram Volvo Kia we work hard to make buying a car fun.  To take the stress and hassle out of negotiating a car deal, I created my "No Bully Buying Process".  You don't have to negotiate the best price for your car; instead I'll give you a proposal with all the details.  You can look at the proposal and decide whether or not it makes sense for you.  If not, you make a recommendation and I'll tweak the proposal based on your feedback.  It's as simple as that.

2.      You Have The Right To A Clean Car For Life:  All my vehicles come with a free "Right To A Clean Car For Life" guarantee.  That means you won't have to worry about your car losing its new car look and feel. Ever.  The "Right To A Clean Car For Life" guarantee is included on all of my vehicles!

3.      You Have The Right To Love Your Car:  Sometimes you love a car when you drive it off the lot but then something happens.  Maybe the seat just isn't right or your neighbor buys a car in the same exact color... with most dealers you're stuck.  I don't like to leave my friends high and dry so I created my "Love it or Trade It Guarantee". It's simple: if you don't love your car after you drive it home... come back and we'll find you one you do love.

4.      You Have The Right To The Most Money For Your Trade:  Getting the most for your old car is important.  It can impact the deal significantly and that's why most dealers are very sneaky and cheap when it comes to appraising and valuing your trade.  I don't like that so I created my "Transparent Trade Appraisal Process".  You'll be involved in your trade appraisal and we'll be completely open about the process.  Together we'll come up with what's fair and make sure you get what your car is really worth.

5.      You Have The Right To A Fair & Easy Credit Approval Process: I know that bad things happen to good people and that dealing with tough credit challenges can be embarrassing and stressful.  That's why I create my "For The People Credit Approval Program".  I have valuable relationships that I've built with special lenders and funding sources that can help me solve even the toughest credit situations and have you driving a nicer, newer vehicle today.  Hold your head up high... I've got you covered.

For the People Promise

 

I am on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business.  I'm fighting for you.  At Napa Chrysler Jeep Dodge Ram Volvo Kia we believe everybody deserves to drive a nicer, newer car.  And we are dedicated to solving problems first and making money second.

I am a firm believer that if you treat people with courtesy and educate them with the most complete information available, they will be empowered, they will be more informed and they will become your customers for life.

Bottom line, you deserve to be treated with respect and honesty when buying a car.  And that is what I am promising.  I am not in business to sell cars and make a quick buck.  I am in business to sell cars to find great people who will stay with me for life.

I want to build a relationship with you... a relationship that adds value to your life... one built on trust and mutual respect...  a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.

My name is Patrick Smorra... and I am A Dealer FOR The People.

 

Napa Chrysler Jeep Dodge Ram Volvo Kia

333 Soscol Ave

Napa CA 94559

 

Call (888) 229-4234 or (707) 224-3166 to make a VIP appointment today.

 

If you find an experience that's better at any other dealership just tell me your story in writing and I will give you a free dinner at Filipp's Pizza Grotto.

 

Sincerely,

Patrick Smorra

A Dealer For The People

patrick@napaautodealer.com

Mark Hobbins, General Sales Manager (707) 261-8826 direct mark@napaautodealer.com
Al Thomas, Finance & Sales Manager (707) 261-8825 direct
finance@napaautodealer.com

Brian Grosenheider, Service Manager  (707) 261-8833 direct brian@napaautodealer.com
Richard Johnson, Parts Manager (707) 261-8814 direct parts@napaautodealer.com

-----------------------------------------------------------------------------------------------------------------------------------------------------------------
About Napa Chrysler Jeep Dodge - a Fairfield, Travis Air Force Base,  Vallejo, Vacaville and Petaluma, Santa Rosa, Marin, Sonoma Area New & Used Car Dealership.

Napa Chrysler Jeep Dodge offers many automotive products and services to our Napa area customers. From quality new Chrysler, Jeep, RAM and Dodge vehicles to used cars, we know anyone looking for a vehicle in Napa will likely find what they want at our dealership. We carry a comprehensive line of Chrysler, Jeep, RAM and Dodge vehicles, including the 300, Ram Truck, Charger, Town & Country Minivan, Grand Cherokee, Liberty, Patriot, Sebring, Caliber, Challenger and Wrangler, making us a good choice as your Napa Chrysler, Jeep, RAM and Dodge new car dealer.

Our services include trusted Chrysler, Jeep, Ram and Dodge car repair, original Chrysler, Jeep, Ram and Dodge parts, and financing to help our customers purchase the car of their dreams. We are proud to offer a quality selection of preowned vehicles and would very much like for you to make us your used car dealer.

Call Napa Chrysler Jeep Dodge, or come visit us in person. We're conveniently located at 333 Soscol Ave and look forward to helping you with your automotive needs.

If you are interested in visiting, dining or taking advantage of the many attractions and activities available throughout the Napa Valley please click on the "Visit the Napa Valley" link above under the "Home" tab.  If you are having trouble deciding what to do while visiting the Napa Valley please call or our staff will be more than happy to clue you in on our favorites spots during your visit to the dealership.

Hear What Our Customers Have to Say

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt confused on how to pick a car.  Also others were just saying what I wanted to hear instead of being honest but after I found my car I felt like I knew that was the car for me and I was super happy and excited.  I was not worried about anything because they were honest about it and everything it had in it.  I was only worried that they would sell it before I could get it J Napa Chrysler overcame me being nervous just by being honest and super friendly.

Marcy Franco Napa, CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I thought that I would not be able to purchase a truck because I owed too much on my car but after I found my car I felt that it was possible to make a fair and reasonable trade/purchase.  I was worried about the amount of $$ I owed on my Charger and its low "Blue Book" value.  Napa Chrysler Jeep Dodge Ram KIA Volvo overcame that by giving me a generous appraisal of my car and finding me exactly the type of truck I needed; keeping my payments approximately the same as my car payments.

Shawn Dellinger American Canyon, CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt scared to buy a car but after I found my car I felt amazing because of Al Thomas.  I was worried about car payments but Napa Chrysler overcame that by honesty and kindness.


Sasha Hook Benicia, CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt frustrated and very disappointed but after I found my car I felt very pleased.  I was nervous I would not be able to get financed but Napa Chrysler overcame that by getting me financed and worked hard to get me the best deal possible.

Brenda Janovich

When I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I wanted to trade my Jeep in for another Jeep at a place I like to visit.  After I found my new Jeep I felt that I had made the right decision (this is my fifth Jeep!).  I was nervous about finances and DMV but Al Thomas and Mark Hobbins put me at ease; everything was taken care of.  Napa Chrysler overcame my nervousness by discussing with me that I had nothing to fear, plus Milt and Al replaced my bike rack on my new Jeep!

Debra Martin Woodacre, CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I was worried that I would not be able to get a new reliable vehicle at an affordable price.  But after I found my car I felt relieved that I could finally have a reliable vehicle to drive my son around in.  I was nervous about not being able to afford the car but Napa Chrysler overcame that by getting me the best possible deal on the vehicle I loved at a price I could afford.  My whole experience at Napa Chrysler has been an enjoyable one.  I feel very comfortable and like that the staff truly cares about my wellbeing.  I am very happy.

Marcquee Vega Napa CA

"Holiday Angel Bazaar"

Dear Mr. Smorra & Crew,

Thank you so very much for your most needed donation to our yearly fundraiser, "Holiday Angel Bazaar".  Your generous gift helped us to meet our goal again this year.

What a wonderful blessing your support has been to the Public School children attending our Religous Education classes at St. Apollinaris Catholic Church!

We will never be able to thank you enough for your support to our Holiday Angel Bazaar and in turn our St. Apollinaris Religous Education Program.

God Bless You!

Sister Peggy,St. Apollinaris Catholic Church

"Taste for Knowledge" Event

Thank you for your generous donation to our annual "Taste for Knowledge" event that was held at the Black Stallion Winery on Saturday, October 24.

Thanks to your support at our event over $60,000 was raised for our school district.  As with all NVEF fundraising activities, all proceeds from the event go directly back into the classroom.  Programs of the NVEF will be funded, including grants awarded to teachers in the district in order to meet the needs of the students in their classrooms or to fund district approved projects.

On behalf of the Board of Directors of the NVEF, thank you again for your support.

Napa Valley Education Foundation Board of Directors,Napa Valley Education Foundation

Contact Information

Napa Chrysler Jeep Dodge Ram Volvo Kia

333 Soscol Ave

Napa, CA 94559
sales Sales:
(888) 229-4234
service Service:
(707) 224-8221
parts Parts:
(707) 224-6684

Hours

  • Monday: 9:00am-7:00pm
  • Tuesday: 9:00am-7:00pm
  • Wednesday: 9:00am-7:00pm
  • Thursday: 9:00am-7:00pm
  • Friday: 9:00am-7:00pm
  • Saturday: 9:00am-7:00pm
  • Sunday: 10:30am-6:00pm
Napa Chrysler Jeep Dodge Volvo Kia is located one half (1/2) mile north of the Imola Avenue and Soscol Ave intersection on the west side of Soscol Ave in Napa, California.  You won't do better any place else!!
Close